Help Center

Some products like the Motion Sensor and Door Sensor Kit require the Govee Smart Hub. Others, like the Water Sensor, work via WiFi with no hub needed.

Yes! All Govee smart devices work with Alexa and Google for voice control and automation.

Absolutely. You can create smart triggers like “Turn on lights when motion is detected” or “Send an alert if water is detected.”

Our products work with the app, available for both iOS and Android. Some devices may also be configured through Alexa/Google Home apps.

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for secure checkout.

Yes, all payments are processed using encrypted SSL technology to protect your personal and financial information.

Your payment is processed at the time of checkout. You’ll receive an order confirmation immediately via email.

We currently do not offer installment options, but we’re working on integrating flexible payment providers soon.

Orders can only be canceled or changed within 2 hours of purchase. After that, they are automatically processed.

You can return unused items within 14 days of delivery. Visit our Returns page to start the process.

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